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By placing an order, the retailer is deemed to have read and accepted the following terms and conditions, which are always available at http://southernswordstrade.co.uk

1. Receipt of Order and Formalization of Agreement

1.1. Order Procedure

Immediately before final confirmation of the order online, the retailer will see the total amount of the order on southernswordstrade.co.uk. Before final confirmation of the order, the retailer will have the opportunity to correct any errors or mistakes. Shortly after confirmation of the order, the retailer will receive an e-mail at the e-mail address stated by the retailer during the ordering process, which serves as confirmation of the order. The email contains order information confirmed by the retailer including an order number, name and address, delivery address, and summary of ordered products.

Before the order is shipped, Southern Swords will send an invoice by email. VAT is added to all orders placed by UK retailers.

The retailer is responsible for checking the invoice. If any information in the retailer’s opinion does not correspond with the order placed, the retailer is encouraged to save and print the order confirmation for later documentation if needed.

1.2. Changing closed and packed orders

If the retailer wishes to change a closed or already packed order, Southern Swords will charge an additional £25 handling fee.

1.3. Retailer information

The retailer is responsible for and holds all risks associated with the correctness of the information entered about the retailer. Southern Swords does not validate nor check this information before every order.

1.4. Invoice

An invoice will be e-mailed to the e-mail address provided by the retailer.

1.5. Return policy for defective products

Southern Swords only accepts returns for defective products. Defective product returns must be reported within 3 working days of delivery of the product. To return defective products, first contact Southern Swords via email, or phone 01494 716839. Southern Swords will ask for photos to evaluate the alleged defect. If Southern Swords accepts the defect, then Southern Swords will ask the retailer to ship the product(s) back. When items are returned to Southern Swords for any reason, the following information must be disclosed, in writing and included in the return package:

  1. Reason for the return
  2. Invoice number on which the item was invoiced from Southern Swords
  3. The item product code number(s)
  4. The number of items that are included in the returned shipment/package.

 

1.6. Account termination

If the retailer’s account is terminated all pictures owned by Southern Swords must be removed from the retailer’s website and catalogues.

2. Prices and Payment

2.1. Prices and Currency

The price applicable is the price stated on the website in connection with the specific product at the time the order is placed. Orders will be charged in GBP

2.2. Recommended Retail Price.

Southern Swords has a recommended retail price (RRP) for every product. The RRP is the price we recommend as the end/final price for end-users including all national and local duties. The RRPs for customers in all territories are stated Exclusive of VAT.  Southern Swords website shows the current RRP to help retailers set the same or a very similar retail price for the products in their territories.

2.3. Value Added Tax

For delivery outside the EU, the local customs authorities may collect VAT and duty as well as other levy dues. Southern Swords is neither liable nor responsible for whether or not the local customs authorities collect these taxes, etc. It is the retailer’s own responsibility to pay these taxes and duties, even though these are not specified in the order confirmation or the invoice. Outside the EU, Southern Swords ships duties unpaid.

2.4. Cost of delivery (shipping cost)

For all orders placed with Southern Swords by retailers within the UK and select EU countries shipping will be automatically added to the order. For all other countries shipping will be calculated when packing the order and a separate invoice will be sent to cover shipping.

2.5. Payment terms

Southern Swords requires payment in full before shipping out orders.

2.6. Payment by bank transfer

Bank Information
Bank …………… : Barclays
IBAN Euro.…. : GB51BARC20020633487628
SWIFT……….... : BARCGB22
Account Number: 33487628
Sort Code……: 20-02-06

2.7. Payment with credit Cards

Southern Swords accepts payment by credit card 

2.8. Payment via PayPal

Southern Swords does not accept payment via PayPal.

2.9. Property rights

Southern Swords reserves the property right and title to products ordered by the retailer until receiving payment in full.

3. Order and Delivery

3.1. Opening order and reorders

The minimum requirement to make an order is 600 GBP Excl VAT.

3.2. Orders

Every online order is always treated as a single order.

3.3. Invoice

After placing an online order, the invoice will be emailed to the retailer before the order is shipped. It is the retailer’s responsibility to check the invoice against the order.

3.4. Backorders

Southern Swords will register the retailer's orders for sold out items, i.e. backorders. When making a new order, the backorder will be included on the invoice for that order. Backordered items will be paid for at the time of back-ordering with shipping for these being worked out and invoiced when the products arrive at Southern Swords. Backordered products can be added to your next order shipment to save on postal costs.

3.5. Dispatch

The estimated dispatch time is within 2 business days after receiving payment confirmation Southern Swords cannot state a time of arrival of the order at the retailer’s address as Southern Swords cannot vouch for the local delivery services.

3.6. Delivery and transport

Southern Swords will use a shipping company assigned by Southern Swords. All shipments from Southern Swords are handled by internationally recognized freight companies, but the companies used may change from time to time. Delivery is made to the shipping address specified by the retailer.

3.7. Drop-ship

Southern Swords does not offer a drop ship service.

4. Products from Southern Swords

4.1 General

Southern Swords products are mostly handmade and/or hand-painted and therefore unique. As a result, the products have natural deviations in patterns, colours and shapes, which are not considered defects or faults.

4.2 Warning labels

For insurance purposes, the retailer may not at any time remove Southern Swords warning labels from the products. Southern Swords will not be responsible for products without hangtags and warning labels.

5. Intellectual Property

Southern Swords is the sole UK Distributor of the brands “Lord Of Battles” and is the Sole owner of the brand “Tora Hanta” and all logos and designs associated with the brand Tora Hanta.

All content on Southern Swords websites, including but not limited to images, artwork, text, audio clips, and video clips, are unless otherwise stated, owned and controlled by Southern Swords and may not in any way be reproduced, copied, republished, uploaded, posted, transmitted or distributed. Modifications of the content or unauthorized use of the content for any purpose is a violation of Southern Swords’ legal rights. The use of any Southern Swords content on any other website or networked computer environment is prohibited unless explicitly authorized. Any permission to use such material must be issued by Southern Swords in writing to be valid.


These Terms and Conditions authorize retailers that sell Southern Swords products on their websites to use pictures and other content owned by Southern Swords on the condition that these retailers have an active account with Southern Swords.

6. Reservation, changes and typographical errors, etc.

Southern Swords reserves the right to change these Terms and Conditions from time to time as it sees fit and the retailer's continued use of www.southernswordstrade.co.uk will signify its acceptance of any adjustment to these terms. The retailer is therefore advised to re-read these Terms and Conditions from time to time.

7. Limited Liability

Southern Swords is not liable for typographical errors and picture errors, sold-out situations, changes in value added tax and duty rates, and late or defective delivery due to force majeure events.


8. Governing Law and Venue

Should any part of these Terms and Conditions be deemed unlawful and invalid and thus not enforceable, this will not affect the validity and enforcement of the remainder of the Terms and Conditions. Any provision of this agreement held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable.